Hug Your Customers
لخوا Jack Mitchell- لومړی خپور شوی
- 2003
- خپرونکي
- Hyperion Press
- مضامین
- Customer services·Consumer satisfaction
کتابونه
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سره ورته کتابونه
Cementing Customer Relationships
H. James Harrington
Service Operations Management
Robert Johnston
Customer Experience Management
James Seligman
Practical Customer Success Management
Richard Adams
Loyalty Management
Cristina Ziliani
Designing and Delivering Superior Customer Value
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Creating and Managing a CRM Platform for Your Organisation
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Handbook of Research on Customer Engagement
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Introduction to Service Design
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V-Model of Service Quality
Grafton Whyte
Optimizing Millennial Consumer Engagement with Mood Analysis
Sabyasachi Dasgupta
Superior Customer Value
Art Weinstein
Affected
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V-Model of Service Quality
Grafton Whyte
Client psychology
Charles R. Chaffin
ManageFirst
National Restaurant National Restaurant Association
Managing Customer Service
Institute of Institute of Leadership & Management
What customers crave
Nicholas J. Webb
Customer Knowledge Management
Soumit Sain
Woo, Wow, and Win
Thomas A. Stewart
The customer experience book
Pennington, Alan (Customer experience consultant)
PeopleShock
Tema Frank
Customer Relationship Management
Roger J. Baran
Customer Success
Nick Mehta
Excellence in Managing Worldwide Customer Relationships
Thomas A. Cook
How to wow
Adrian Swinscoe
Toxic client
Garrett Sutton
Beyond the Sales Process
Steve Andersen
Service design for business
Ben Reason
Excellence in Managing Worldwide Customer Relationships
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Delivering Effective Social Customer Service
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The membership economy
Robbie Kellman Baxter
Customer Service
Robert W. Lucas
Effective CRM Using Predictive Analytics
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Relationship Marketing
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Be your customer's hero
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Digital disciplines
Joe Weinman
Customer Relationship Management
Francis Buttle
Inside the Customer Universe
Henrik Anderson
Effective CRM Using Predictive Analytics
Antonios Chorianopoulos
Complaint Management and Channel Choice
Stefan Garding
Stop, Look, and Listen
Chuck Wall
Connected CRM
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Service Computing
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Refining Design for Business
Michael Krypel
Shi jie gong chang da yi zhuan
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Salesforce. com for Dummies
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Customer Knowledge Management
Soumit Sain
Designing Service Excellence
Brian Hunt
Retail Revival
Doug Stephens
The 9 1/2 principles of innovative service
Chip R. Bell
Terrific! five star customer service
Stan Toler
[What's the future] of business?
Brian Solis
Providing Quality to Customers
Institute of Institute of Leadership & Management
People Love You
Jeb Blount
Gu ke shou quan li lun ji shi zheng yan jiu
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